•   Buying
•   Manage your Account  
•   Registration
•   Login
•   Reset Password
•   Shpping
•   Return

• Buyers can purchase the item immediately by simply clicking on any product.
• Then click on "Add To Cart".
• Then a popup open, click on "View cart and checkout".
• Then checkout page open and then click on "Proceed to checkout".
• Then a page for Checkout as a Guest or Register. If you have already registered then simply go for Login.
• Then continue to another steps and atlast paypal page open for the payment of product.

For more information email at: info@9gem.us

• Goto My Account on home page.
• Click on "Create an Account".
• Fill PERSONAL INFORMATION and LOGIN INFORMATION.
• Then click on "submit", now your account has been created.
• An email has been sent on your registered email regarding registration.

For more information email at: info@9gem.us

• Goto My Account on home page.
• On right side there is a column of REGISTERED CUSTOMERS.
• Enter email and password, then click on Login. Now your account has been open.

For more information email at: info@9gem.us

If you forgot your password then you can reset your password by clicking on below button.

For more information email at: info@9gem.us

1. After your payment has cleared, your item(s) gets shipped out within 1-3 working days. If there is a certificate accompanying the gemstone, it may take a couple of days longer.

2. Please be advised that we cannot control nor pay for any customs charges, duties or VAT in your country, as they vary from case to case and are beyond our reach. However, there is no import duty on gemstones in the USA, Europe and Canada. In other countries you may be looking at around 1% of the declared value for loose gems. Please feel free to contact us if you need any more information.

3. Multiple items combined to total over $200 will qualify for free standard shipping.

For more information email at: info@9gem.us

1. Any item may be returned for a FULL REFUND within 14 days of receipt. There is NO restocking fee.

2. Item(s) must be returned in original condition.

3. Return shipping will be paid by buyer.

For more information email at: info@9gem.us